Work responsibility

80%: Business Analyst

• Collect and analyze requirements (business view) from stakeholders to shape and define software development requirements:
• • Edit and upgrade existing product features
  • Develop new features, new software
• Work closely with stakeholders and development teams to ensure that requirements are fully covered and converted into accurately described documents.
• Build business requirement documents (BRD) and functional documents: user stories, wireframes, user flows and use cases.
• Fully transfer required information and coordinate throughout to ensure the development team understands and accurately implements requirements.
• Participate in the software testing process with the QC/QA team to ensure satisfactory quality.
• Prepare documents: Training, User Manual, UAT, FAQs, Tips
• Perform UAT (User Acceptance Testing) with customers
• Training and deploying software for customers
• Transfer and train software to Delivery (Installation and operational support) and AM (Account Management) teams.
• Delivery / AM support for software-related issues such as: change requests, in-depth questions about software features.
• Support the Business team to develop proposed solution documents for customers (Product and technical expertise)
• Participate in pre-sales with the business team: prepare demo and present to customers
• Report directly to Line Manager

20%: Project Management

• Manage assigned projects from planning stage to completion (after 2-4 weeks of handover to the Delivery team)
• Work closely with stakeholders (customers, partners, internal) to identify and understand project requirements, SOW, Objectives and Budget
• Allocate resources, schedule projects, and adjust necessary activities to achieve maximum project efficiency.
• Monitor and evaluate the project team's work progress, ensuring the project is on schedule and that goals and quality are met.
• Manage project risks, resolve problems as they arise, and adjust plans as needed to meet changes
• Report project progress to Line Manager and stakeholders weekly
• Support project team members, providing guidance and responding to queries to improve productivity and efficiency.

Advanced skill

• University degree in majors such as: Information Technology, Business Administration, Economics or equivalent training programs.
• At least 3 years of working experience as BA or at least 1 year for PM
• Excellent analytical and problem-solving skills
• Good communication and presentation skills, ability to work with many different stakeholders, negotiation/negotiation ability.
• High self-management capacity and ability to work independently and in groups.
• Ability to manage multiple projects at the same time (2-4 projects)
• Understanding of project management methods such as Agile, Scrum or PMP.
• Proficient in English, especially speaking and writing skills
• Understand technical terms and technical systems
• Have knowledge of business models in the FMCG, Retail, and F&B industries
• Priority is given to candidates with certificates in Business Analytics (CCBA, CBAP, PBA), Project Management (PMP) or Product Management (PSPO, CSPO)

Welfare for you

• Negotiable income based on capacity (20-35M gross)
• 13th month salary, bonus based on company business results, annual salary increase review
• Support for training fees according to level and expertise.
• Receive in-depth training in new technology knowledge: CDP (Customer Data Platform) - is HOT and is a current technology trend and for many years to come.
• Company trip/Team building every year.
• Fruit days twice a week.
• Enjoy remote working at least 1 day/month depending on level.
• Support for parking costs, taxi/Grab costs for work according to level.
• Young, dynamic, comfortable, friendly working environment, high teamwork spirit.
• Opportunities for personal and professional development.
• Opportunity to work, meet and learn from professional colleagues and partners who are senior and C-level managers of large corporations and companies.
• Working hours: From 8:30 am - 6:00 pm (Monday - Friday).