Job Details

System operation and monitoring support:

• Operate, monitor and ensure stable operation of pharmacy chain management systems, DMS distribution channel management systems, and accounting systems .
• Operate and maintain the company's website system, ensure stable access and promptly handle any errors that arise.
• Support internal users with system and technology related issues.
• Be the focal point for communication and coordination within the Technology Department and development partners to troubleshoot and upgrade the system .

BA (Business Analyst) role:

• Collect and analyze requirements from departments and internal users.
• Build business requirements documents (BRD) to be transferred to partners for development of new features or self-developed in the Technology Department.
• Track implementation progress and assist in the development, testing and delivery of new features.

Participate in feature development:

• Use Python to collect and process data from systems through API .
• Use Javascript platforms (like React) to participate in building BI portal systems.
• Collaborate within the Technology Team to develop or enhance new features as required.
• System testing and quality assurance:
• Perform testing and validation of features, ensure quality and stability of the system before handing over to users in the company.
• Record, report errors and track the process of fixing and improving features from partners or the Technology Board .

Research and application of new technology:

• Regularly apply AI tools such as ChatGPT, Gemini to work to improve operational and analytical efficiency.
• Always ready to learn and update new technology to improve and optimize the system.

Job Requirements

Experience and skills:

• Minimum 3-4 years of experience in Developer/BA role.
• Ability to program with Python to collect and process data.
• Ability to program in Javascript platforms (like React)
• Ability to test , verify and ensure system quality.
• Understanding of website system operations and internal user support platforms.

Professional knowledge:

• Experience or understanding of systems such as:
• Sales system
• DMS System (Distribution Management System)
• Accounting system
• Priority is given to candidates with experience operating or developing these systems.

Soft skills:

• Skills to collect and analyze requirements from users and departments.
• Careful, meticulous and logical in problem solving.
• Good communication skills, ability to effectively support and train internal users.
• Agile, flexible and willing to learn.

Prioritize:

• Ability to quickly adapt to new technology and dynamic working environment.
• Experience in ERP implementation is an advantage

Work location

Duy Tan Street, Cau Giay, Hanoi