• Administer the NetSuite platform.
• Engage with end users to grasp business needs thus allowing the most effective solutions to issues.
• Provide technical assistance to end-users along with holding training sessions on user adoption.
• Manage implementation process for ERP, CRM, & One World modules.
• Primary point of contact to NetSuite Support.
• Providing front line support with regards to all aspects of NetSuite and data maintenance.
• Planning, reviewing and customizing NetSuite as needed to meet the needs of staff.
• Development and maintenance of custom application extensions using system API and third-party tools.
• Developing, documenting and following formal policies, procedures and protocols for changes, customization, standards, usage, etc.
• Transpose reports to necessary outlets (google, Salesforce, etc.);
• Support Executive team requests as well as Sales Operations requests.
• Maintain user roles and system access working along with HR for onboarding/offboarding.
• Support accounting tasks: AP, AR, GL, and fixed assets.
• Source business requirements and processes and translate into deliverable tasks across various business units.
• Develop and maintain saved searches, reports, KPI's, and dashboards.
• Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
• Proven experience in NetSuite administration and configuration.
• Proficiency in Suite Script and other scripting languages.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
Preferred Qualifications:
• NetSuite Administrator Certification.
• Experience with NetSuite integrations and third-party applications.
• Knowledge of financial and accounting principles, experience editing financial reports
• Dedicated, energetic and motivated individual, detail oriented.
• Ability to balance technical skills with business savvy – ability to transform end-user needs into technical and functional requirements.
• Two to five years' experience with relational databases, SQL development, data integration and analysis.
• Project management, system implementation and system integration experience.
• Effective problem-solving skills.
• Excellent customer service skills: ability to form relationships both externally and internally;
• Time management skills.
• Excellent written and verbal communication skills.
• Data migration experience from QuickBooks to NetSuite is a must.
• Capable of supporting the configuration, development, and further evolution of the NetSuite One World system; Light knowledge of Suite Script
• Proven ability to follow through with little direction.
• High ability to organize and prioritize.
• Able to travel and work in the United State