Work experience:
From 1 đến 2 năm cho vị trí tương đương
Gender: No gender requirement
Level: Employees
Job Description
Find out and evaluate the online sales programs of competitors from there to develop strategies to develop the company's products.
Direct and approach online shopping needs from e-commerce channels such as Facebook, Zalo, Instagram and e-commerce channels such as Shopee, Lazada, Sendo,...
Consulting, answering customer's product needs via online channels (Value of product features, closing sale, ordering method, purchase, payment, delivery method, ...)
Confirm orders placed by customers, track and expedite order processing
Respond to order reviews on the floor, create a satisfied customer experience after purchasing.
Receive and resolve arising situations and problems related to products, orders, wrong shipping, refunds.