Responsibilities:
- Coordinate with user department (mainly in Japan), APAC IT team (in Hong Kong) and external vendors (domestic and foreign) to mainly develop, operate and maintain the e-commerce system.
- Understand requirements, business problems and propose solutions
- Resolve major problems/issues.
- Diverse coordination with stakeholders of the user department, IT team and external vendors (domestic and international).
- Manage and report development schedules/progress/issues.
- Create and review Japanese and English documents (requirements documents, design documents, manuals, etc.).
- Support inspection and testing of IT systems.
Requirements:
- More than 5 years of experience in developing/maintaining/operating e-commerce systems
- Understanding of product management, inventory management and data linkage between them.
- Strong project experience across multiple business units and complex environments and methodologies (eg Agile, Waterfall)
- Working knowledge of technical concepts (eg user interfaces, API, databases, system integration) and dealing with technical stakeholders
- Excellent Japanese communication skills (N1) and English communication skills
- Strong problem solving and troubleshooting skills, with detail-oriented mindset
- Work remotely/work from home. Work in the office about 2 days a week.