Công Ty Công Nghệ Thiên An
Contact:
Thiên An
Company type:
Stock company
Company size:
20 - 99 people
Headquarters:
Hà Nội
Address:
275 Nguyễn Trãi, Quận Thanh Xuân, TP Hà Nội

Technical Support (Night Shift )

Salary: 12,000,000 - 15,000,000 VNĐ
Reward: 0 VNĐ

Recruitment Information

Working conditions

  • Amount of Vacancies: 1 people
  • Degree: bachelor degree
  • Work experience: From 1 đến 2 năm cho vị trí tương đương
  • Gender: No gender requirement
  • Level: Employees

Job Description

    Job Description
    • Provide technical support and customer care to most owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US.
    • Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
    • Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company's equipment and services.

    Candidate requirements
    • Good English communication skills are a strong advantage . ( English level IELTS 5.5 - 6.0 or equivalent).
    • Excellent communication skills (listening, speaking)
    • Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
    • Understanding networking, including setting up routers, modems, and reserved IPs.
    • Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
    • Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

    Interest
    • Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
    • Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
    • Having conduction training and being provided with access to job-relevant documents.
    • Ensuring the availability of required equipment for the job.
    • Young, modern, and comfortable working environment.
    • Opportunities for skill development and self-improvement.

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