JOB SUMMARY:
We are seeking a candidate to support our business growth by managing the increase in users and overseas shipping demands, ensuring stable logistics operations and improving customer satisfaction. This role covers a wide range of duties from purchasing and inventory management to customer support, quality control, and international shipping (mainly to the EU).
RESPONSIBILITIES:
- Purchasing & Inventory Management / Customer Support / Quality Control (Including Overseas Shipping and Product Verification)
- Negotiate with suppliers on price, delivery schedules, and quality; develop new suppliers
- Develop purchasing plans, manage inventory, coordinate inbound/outbound shipments, and conduct stocktaking
- Handle inquiries from domestic and overseas customers (especially EU clients), manage returns/exchanges, and adjust delivery schedules
- Verify operation and quality of cameras and network devices; troubleshoot issues
- Handle international shipping operations including EU (document preparation, customs procedures, carrier coordination)
- Collaborate with sales and warehouse teams; propose and implement improvements
REQUIREMENTS:
- Gender: Female
- Age 27~35 years old
- Education level: Uni
- Language: Japanese N1 or N2
- No. of experienced year: Experience in purchasing or inventory management
- Key experience
- Experience in purchasing or inventory management
- PC skills (Intermediate Excel: functions, VLOOKUP, etc.)
- Experience in customer service or logistics/warehouse operations
- Communication skills in multicultural environments
- Preferred:
- Experience in EU exports or international logistics
- Experience in quality control for cameras, video equipment, or precision instruments
- Management or project leader experience
BENEFITS:
- Working time: Mon - Fri 9:00-18:00
- Salary: 800-1000USD gross can Nego
- Holidays:
- 5-day work week (Sat & Sun off)
- Public holidays (as per Vietnam regulations)
- Annual paid leave
- Position Appeal:
- A comprehensive position involved in purchasing, quality, logistics, and customer support
- Direct involvement with EU customers and international logistics for global experience
- Opportunity to learn about the latest cameras and network device quality verification
- Chance to propose and implement business improvements and new systems
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