Resolve IT request from locally in IT ticket system in charged on duty.
Provide IT support to fix IT issue in Production Lines.
Providing end-user technical support, IT helpdesk service daily for troubleshooting all issue: Windows, Outlook, Office, network, wireless, printer, IT housekeeping, …
Deployment of machines, support IT seniors and work as a team member.
Other duties may be assigned.
Job requirements
Skillful in the following areas:
OS: MS Windows 7,8,10,11, Windows Active Directory, VMWare
Network: DNS, Active Directory
Ensure security on local network is preferred.
Security System: Antivirus, Anti-malware
Applications: Windows 7/8/10, Office 2013, Office365 suite
Experience in maintaining physically computer hardware.
Computer hardware troubleshooting
Maintenance Wired network and Wireless network
Maintenance IP Camera system CCTV
Maintenance Telephone system and PABX
Education, 03 of year experience on similar positions:
Technical college degree majoring in Electronics or Computer Technical
At least 2 years experiences in an IT role preferably in the Production industry with a Joint Venture or Foreign Owned Company.
At least 2-year experience in system, hardware and infrastructure, especially system and infrastructure in production industry is preferred.
Cisco Meraki Wired and wireless network.
Well experienced in Microsoft environments and hardware troubleshooting.