Main purpose:
- Provides technical support onsite to Thakral One’s customer.

Time working & working location:
- Time working: Mon - Fri: 09.00 am to 06.00 pm
- Working 3 days/week in Binh Duong plant, and 2 days/week in HCM Head Office
- Binh Duong Plant:27 Street No.3, VSIP II, Hoa Phu Ward, Thu Dau Mot City, Binh Duong
- HCM Head Office: Flemington Tower, 9thFloor, 182 Le Dai Hanh St., Ward 15, Dist. 11, HCMC
- Shuttle bus provided: Departing from HCM Head Office at around 07.00 am

Essential Duties and Responsibilities:
- Scope of work: 30% helpdesk + 70% admin and vendor coordinator.
- Be responsible for handling the first level of supporting or troubleshooting.
1. ISP --> Internet issue (each of offices)
2. CCTV --> Contact vendor for onsite or online
3. Printer, Photocopy, scanner machine; Tivi, Projector; Cisco phone
4. IT purchasing: New computer, computer repair; Adapter, mouse, keyboard ordering
5. IT service desk: Password reset; OneDrive issue; MS Team; Application issue (Axapta; K4; WABS; HR Payroll;BPM workfows)
6: New laptop setup; ADC domain join; MS O365 license assign. etc..
7. IT Budget: PO and Payment Voucher; Capex and payment submit;
8. IT fixed asset
- Other duties may be assigned as required.

Requirements:

• Be certified or holding the “certificate of completion” for one of the following certifications: MSCA or CCNA
• At least 03-year experience as IT support or IT helpdesk
• Able to communicate in English at intermediate level

Benefits:

• Salary: negotiable upon suitability
• 13th month/bonus etc depending on performance of the Company and the individual staff
• SI Contribution subject to Vietnam Labor Code
• Free uniforms provided.