Job Description
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
Requirement
- Good level of English should be such that the candidate can communicate easily. Also writing skills needs to be at same level.
- Basic Computer knowledge. Understanding of terms like: Web, desktop, mobile (android/iOS).
- Experience in using Conference call applications like: Skype, Zoom, Teams is a plus
- 1-3 year(s) of other IT experience, knowledge and skill
WORKING CONDITION
Working time：Monday – Friday (2PM – 11PM)
Other Benefits:
- Competitive and attractive salary;
- In addition to an annual performance evaluation for career development, promotion and income adjustment.
- The company also has promotion and income adjustment opportunities for the contribution and dedication of excellent employees;
- Enjoy international standard health care and 24/7 accident insurance;
- Communication and training subsidies for critical personnel;
- Enjoy entertainment programs with annual company travel, monthly “Happy Hour”, team fund, join sports clubs such as football, swimming, badminton, etc. And more more collective activities on anniversaries.