Kinh nghiệm làm việc:
Từ 1 đến 2 năm cho vị trí tương đương
Giới tính: Không yêu cầu
Cấp bậc: Nhân viên
Mô tả công việc
Responsibilities
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the companys equipment and services.
Working Hours:
Shift 1: 08 PM 04 AM
5.5 days per week
Requirements
Good English communication skills are a strong advantage. (English level IELTS 5.5 6.0 or equivalent)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.
Benefits
Monthly income: 12.000.000 15.000.000VND + KPI
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Having the opportunity to learn and apply AI tools to support your daily work
Having undergone training and being provided with access to job-relevant documents.
Ensuring the availability of required equipment for the job.
Young, modern, and comfortable working environment.
Opportunities for skill development and self-improvement.