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Level
Deadline
31/07/2026
Amount of Vacancies
2 people
Gender
No gender requirement
Experiences
Degree
associate degree
Workplace
Industry
- Job details:
- Gather and retrieve customer information from various channels to build a potential customer base.
- Send information about new products/services for customers to review or answer customer questions when feedback is received.
Promptly address customer inquiries and complaints, and provide timely solutions.
- Directly contact potential customers from the company's database or self-generated lists to introduce products, services, and promotional programs.
- Proactively contact customers who are using the products and services to understand their situation and develop good relationships with them.
- Master the provided customer data, ensuring the following elements: understanding - interaction - support - companionship - confidentiality.
- Regularly update the product catalog: names, specifications, dimensions, materials, functions, and applications.
- Proactively provide information about offers and promotions to existing customers so they can refer to them and potentially return to continue using the products and services.
- Thorough understanding of all the products Bao Son offers.
- Process customer orders according to the criteria and requirements of the Sales staff at Bao Son.
- Monitor the contract implementation process and supervise service quality to ensure customers receive the best value.
- Collaborate with accounts receivable to collect and follow up on outstanding customer debts.
- Collaborate with the Marketing department to plan and implement programs such as: introducing new products and services, offering promotions during holidays/festivals, showing appreciation to customers, etc.
- Prepare work reports on a regular or ad-hoc basis.
- Attend all department meetings and report.
- Perform other duties as requested by management.
- Job requirements:
- College degree or higher, with a major in economics, business administration, or related fields.
- Candidates with experience are preferred (training will be provided if you do not have experience).
- Possesses the ability to grasp the overall picture, adapt to situations, and implement tasks.
- Good communication skills, ability to work in a team and independently.
- Self-discipline, meticulousness, and proactiveness in performing tasks.
- Benefits received:
Join social insurance after 2 months of official employment (or as agreed between the employee and the company).
Holiday bonuses, social insurance, health insurance, annual birthday bonus.
Company size
20 - 99 people
Contact
hr bảo sơn
Address
17 Đường Số 6, KCN Sóng Thần, Dĩ An, Bình Dương , Việt Nam
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